Mitić N, Brzaković M. FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE. Jour Proc Manag New Tech [Internet]. 2023 Jun. 23 [cited 2026 Jul. 12];11(1-2):68-8. Available from: https://asistent.ceon.rs/index.php/jouproman/article/view/44361