Tomić S, Marić D, Leković K, Jevtić JM. Consumers’ Propensity to Complain Towards Tourist Agencies’ Services: Evidence from Serbia and Croatia. Industrija [Internet]. 2018 Oct. 2 [cited 2026 Jul. 12];46(3). Available from: https://asistent.ceon.rs/index.php/industrija/article/view/18061